Track Your Order

Waiting on your delivery? We’ve got you covered.

Use the tool below to check the status of your order anytime.

Order Tracking Tool

Please enter your Order Number and the email address you used at checkout to view your tracking details.

(Insert your Shopify or third-party tracking widget here — or link to your integrated app, e.g., AfterShip, Parcel Panel, or your Shopify tracking page.)

Tracking Not Found?

If your tracking number hasn’t updated yet:

• Your order may still be processing. Please allow 1–2 business days for tracking to become active after dispatch.

• You’ll receive an email with your tracking number once your order ships.

Delivery Timeframes

• Processing time: 1–2 business days

• Delivery within the UK: 5–7 business days from dispatch

Need Help?

If you’re having trouble tracking your order or didn’t receive your tracking link, please contact us:

Email: info@olviq.com
Phone: +44 7441 423280

We’re here Monday–Friday, 9:00 AM – 5:00 PM GMT.